Nothing bad happens: nothing is deleted and what you already have keeps working.
1
You see it coming
In My plan you can see your usage of each limit: items, users and operators. Once you reach the cap, the app won't let you add another one and tells you how to expand.
2
You change plan yourself
From My plan, instantly. It's prorated: you only pay the difference for the days left in the period.
3
Or expand without changing plan
Packs of +50 items for €25/month and +5 operators for €15/month, on top of any plan.
Frequently asked questions
Get your questions answered before you start.
What does each plan include?
All plans include full platform access; only the limits differ. Basic (€89/month): 50 items, 1 user, 1 operator and 2 documents per item. Professional (€199/month): 200 items, 3 users, 3 operators and 5 documents per item. Enterprise (€299/month): 500 items, 5 users, 10 operators, 10 documents per item and full API access. Corporate: custom items and users, with SLA and priority support.
Can I change plan?
Yes, whenever you want, from My plan. The change applies immediately and is prorated: the difference, in your favour or not, goes on the next invoice. To move to a lower plan, what you already have (items, users, operators) has to fit in the new one.
What are add-ons?
They extend your plan without moving up a tier: packs of +50 items for €25/month and +5 operators for €15/month, and API access for €50/month on plans that don't include it. You add them from My plan and they are added to your fee.
Is there a minimum term? How do I cancel?
There is no minimum term. You cancel from My plan and keep access until the end of the period you have already paid for; partial periods are not refunded. Before confirming you can download all your data, and it is deleted 30 days after cancellation.
How do I pay?
By card or SEPA direct debit, through Stripe, monthly or yearly. TTM issues your invoice, and the receipts for each payment are in My plan, where you can also change your payment method.
Do prices include VAT?
No, they are published without VAT. Companies in mainland Spain and the Balearic Islands: +21 %. Canary Islands, Ceuta and Melilla: no Spanish VAT. Companies in another EU country with a valid VAT number: no VAT (reverse charge; we check it in VIES). Outside the EU: no Spanish VAT.
What if you raise your prices?
You keep the price you signed up with. New rates only apply to new sign-ups.
What's the difference between "Platform only" and "With TTM service"?
In "Platform only" mode you use LiftGest with your own external inspector: the platform handles equipment, revisions, documentation and operators, but inspections are carried out by whoever you choose. With "TTM service", in addition to the platform, certified inspectors from TTM Revisiones perform the on-site inspections and sign the books.
How does the API work?
The read-only REST API is included in the Enterprise and Corporate plans, and can be added to the others for €50/month. It gives access to equipment, revisions, inspections, movements and documents, so you can bring them into your ERP, using tokens you generate from the dashboard.
Is the data secure?
No customer can open another's equipment, inspections or documents, and automated tests check this on every release. The connection is encrypted, there are daily backups, two-step verification and passkeys, and a log of who does what. Documents and signatures can't be reached through a direct link.
Can I export my data?
Yes, anytime from the client portal you can download a ZIP with all your data: CSV files of equipment, revisions, inspections, movements and attached documents. Right to data portability (GDPR art. 20) compliant.